Thursday, December 9, 2010

Plantronics shows off personal speakerphone

Renee Niemi, SVP, Communication Solutions with Plantronics presented a few new (or soon-to-be available) products.

To set the stage, she mentioned that there's a disconnect (no pun) between the message, tone of voice and body language between face-to-face meetings and voice-only calls. 

Face-to-Face / Video, she says, breaks down this way: 7% message, 38% tone of voice and 55% body language, while voice-only / phone call communication is 13% message and 87% tone of voice.

Niemi then showed off Calysto 825, a new personal speakerphone that connects the mobile phone and PC phone (Skype) with a unified user interface. 

"Because it works with both the PC phone and your mobile phone, it lets you focus on the conversation, not the tool," said Niemi. "It also has a wireless microphone, which allows you clip the microphone on and still remain part of the conference if you need to step away from the speakerphone."

The latter feature assumes you stay within distance of the speaker, of course, and will hopefully have a mute button for those times you need to stay connected but muted.

Another tool is a software app that Plantronics is launching called Instant Meeting, an Android and Blackberry app that allows one-touch connection to conference calls. 

It searches through the Outlook calendar [and hopefully other CalDav calendars such as Google Calendar or iCal] and then prompts to join the meeting at the appropriate time. 

When confirmed, it will dial the number, enter the passcode and directly put you in to the conference call with a single touch. Diemi didn't really describe what happens in those systems in which you have to say your name and push the # on the keypad before joining the conference, but perhaps there's magic happening there, too, which we'll find out when the app is released.

Finally, she showed off the Voyager Pro UC, a new headset that allows synchronized presence between the PC phone and the mobile phone. In addition, it has sensor capability, or the ability to know whether a headset is being worn or not. 

This sensor capability eliminates the issue of having a phone call go to your Bluetooth connected headset that may have slipped down between the seat or is in your coat pocket. If you find it and then put it on, the call will switch over to the headset. Anot

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